PRIVACY POLICY
Last Updated November 4, 2024
FIRELITE SOLUTIONS I, LLC,
WWW.COLLEGERENTALHOUSE.COM
(“us,” “we,” or “our”)
thanks you for visiting the online and mobile resources we publish. We use the words “you”
and “your” to mean you, the reader, and other visitors to our online and mobile resources
who are, in all cases, over the age of 13. Our privacy statement (“this statement,” “this
privacy statement,” and “our statement”) informs you about from whom and the types of
personal information we collect, how we use it, who we share it with and why, and what we
do to try to protect it.
Online and mobile resources mean the websites and other internet features we own that
allow you to interact with our websites, as well as apps we’ve created and distributed to let
our customers and followers view our online and mobile resources or otherwise interact
with the content we provide.
California Notice of Collection of Personal Information: To learn more about your California
privacy rights, please scroll down to “THE CALIFORNIA CONSUMER PRIVACY ACT.”
WHO WE ARE
FIRELITE SOLUTIONS I, LLC is a digital education company that teaches its customers
online business skills. For residents from the GDPR Jurisdictions, as defined below, and
some US state privacy laws, FIRELITE SOLUTIONS I, LLC is the data controller responsible
for your personal data. For residents of Nebraska, FIRELITE SOLUTIONS I, LLC is a
“Business.”
WHO WE COLLECT PERSONAL INFORMATION FROM
We may collect personal information from the following groups of data subjects: visitors to,
and users of, our online and mobile resources; our customers; current members of our
workforce and those who apply for posted jobs; and third-party vendors and business
partners.
Personal information generally means information that can be used to identify you or that
can be easily linked to you (for example, your name, address, telephone number, email
address, social security number and date of birth). The privacy laws in some jurisdictions
include unique elements in what they consider to be the personal information of the
consumers or data subjects they protect. If those laws apply to us, as in the case of the
California Consumer Privacy Act (“CCPA”) or European General Data Protection Regulation
(“GDPR”), our use of the phrase “personal information” includes the unique elements
required by such laws.
The categories of information we collect from each of these groups, and the ways in which
we use it, diaers. As you may have noticed, it’s possible that the same person could fall
into more than one group. Most of this statement addresses our processing and sharing of
personal information collected from visitors to and users of our online and mobile
resources and our customers.
WHAT WE COLLECT
There are two types of information that we obtain from you online and then store and use:
(i) non-personal information that’s collected automatically from each visitor, such as your
device operating system; and (ii) personal information that you voluntarily provide to us or
that is collected automatically.
By using our online and mobile resources or purchasing our products or services, you are
signifying to us that you agree with this section of our privacy statement and that we may
use and disclose your information as described.
Voluntarily Submitted Information.
If you participate in certain activities via our online and mobile resources, you may be
asked to provide us with information about yourself. The types of personal information we
collect in those situations includes identifiers (such as your name, email address, physical
address, and phone number), professional information (such as the business you are in),
and financial account information (such as your credit card information). We do not sell,
rent, or trade voluntarily submitted personal information with third parties.
If you don’t want us to collect this type of personal information, please don’t provide it. This
means you shouldn’t participate in the activities on our online and mobile resources that
request or require it and you may want to communicate with us by phone or regular mail
instead. Participation is strictly your choice. Not participating may limit your ability to take
full advantage of the online and mobile resources, but it will not aaect your ability to
access certain information available to the general public on the online and mobile
resources.
Some of the ways you voluntarily give us your personal information and how we use it:
Emails and Online Forms – When you send us an email or fill out an online form, such as to
contact us, your email address and any other personal information (e.g., home address or
phone number) that may be in the content of your message or attached to it, are retained
by us and used to respond back directly to you and to process your request. Depending on
the personal information provided, communications from us may be in the form of emails,
telephone calls, and/or text messages. We may also send you information about any of our
products or services we think may be of interest to you.
Registering for an Account – When you register for an account, you submit personal
information to us such as your name and email address which we then retain. We use that
information to create and manage your account and, in some cases, establish a password
and profile to communicate with you via email.
Registering for Events – When you register for services, webinars, events, conferences, or
programs we ourselves may host (rather than outsourced to a third-party event manager
with its own privacy policies), you will be submitting the types of identifiers described
above. If the event requires a fee, we may also ask you to submit credit card or other
financial information. We use this information to register you for the event and send you
communications regarding the event.
Becoming a Subscriber to Our Service – We use any information provided from our
customers to perform our contractual obligations and provide the products and services
purchased to them, to manage their accounts and communicate with them.
Social Media and Community Features – Some of our online and mobile resources may
oaer social media-like community features letting users post messages and comments,
and/or upload an image or other files and materials. If you choose to make use of these
features, the information you post, including your screen name and any other personal
information, will be in the public domain and not covered/protected by this statement.
Automatically Collected Information.
When you visit our online and mobile resources, basic information is passively collected
through your web browser via use of tracking technologies, such as a “cookie” which is a
small text file that is downloaded onto your computer or mobile device when you access
the online and mobile resources. It allows us to recognize your computer or mobile device
and store some information about your preferences or past actions.
We allow third party vendors to use cookies or similar technologies to collect information
about your browsing activities over time following your use of the site.
For example, we use Google Analytics, a web analytics service provided by Google, Inc.
("Google"). Google Analytics uses cookies to help us analyze how you use the online and
mobile resources and enhance your experience when you visit the online and mobile
resources. For more information on how Google uses this data, go to
www.google.com/policies/privacy/partners/
. You can learn more about how to opt out of
Google Analytics by going to
https://tools.google.com/dlpage/gaoptout
.
The internet activity information collected through cookies and other similar means
includes such things as: the domain name and IP address from which you accessed our
online and mobile resources; the type of browser and operating system you use; the date
and time and length of your visit; the specific page visited, graphics viewed and any
documents downloaded; the specific links to other sites you accessed from our online and
mobile resources; and the specific links from other sites you used to access our online and
mobile resources.
Additionally, if you access our online and mobile resources from a phone or other mobile
device, the mobile services provider may transmit to us uniquely identifiable mobile device
information which allows us to then collect mobile phone numbers and associate them
with the mobile device identification information. Some mobile phone vendors also
operate systems that pinpoint the physical location of devices, and we may receive this
information as well if location services are enabled on your device. If you do not want us to
collect and use geolocation data, disable location services through your device settings.
Regardless, we use both automatically collected information and mobile device
information to compile generic reports about popular pages on our online and mobile
resources, and to see how our customers and followers are accessing our online and
mobile resources. We then use that data to administer the online and mobile resources
and make them better, make your activities more convenient and eaicient and to enhance
the functionality of our online and mobile resources, such as by remembering certain of
your information to save you time.
We use and retain your personal information in accordance with applicable law and as long
as necessary to carry out the purposes described above in accordance with our internal
data retention procedures.
The Company will also retain Usage Data for internal analysis purposes. Usage Data is
generally retained for a shorter period, except when this data is used to strengthen the
security or to improve the functionality of Our Service, or We are legally obligated to retain
this data for longer time periods.
User Beware: External Sites, Apps, Links and Social Media.
We maintain a presence on one or more external social media platforms such as Twitter,
Facebook, Instagram, YouTube, and LinkedIn. We may further allow features of our online
and mobile resources to connect with, or be viewable from, that external social media
presence. Similarly, our online and mobile resources may contain links to other websites or
apps controlled by third parties.
We are not responsible for either the content on, or the privacy practices of, social media
platforms, or any third-party sites or apps to which we link. Those apps, sites and platforms
are not controlled by us and therefore have their own privacy policies and terms of use. If
you have questions about how those apps, sites and platforms collect and use personal
information, you should carefully read their privacy policies and contact them using the
information they provide.
HOW WE USE YOUR INFORMATION
FIRELITE SOLUTIONS I, LLC may use the information we collect from and about you for a
variety of business purposes; in general, to provide the services, improve customer
experience and engagement and develop the services. We are committed to protecting and
maintaining the privacy of your information. Therefore, we will process your data only in
accordance with applicable data protection law and this Privacy Statement.
We will have a lawful basis for processing your data if:
• we need to process your information in order to provide you with the products or service
you have requested or to enter into a contract;
• you have consented to such processing;
• we have a legitimate interest for processing your data – e.g., for fraud prevention; direct
marketing; network and information systems security; data analytics; enhancing modifying
or improving our services; identifying usage trends; determining the eaectiveness of
promotional campaigns; and advertising personalization of the service using data to make
it easier and faster for you to place orders; and/or
• we are legally obliged to process it.
We may use any and all information that we collect from you for the following customer
service and transaction purposes:
• To provide the requested Services to you.
• To manage your account.
• To personalize your experience: Your information helps us to better respond to your
individual needs.
• To improve our website: We continually strive to improve our website oaerings based on
the information and feedback we receive from you.
• To diagnose problems with our servers or our Services.
• To improve customer service: Your information helps us to more eaectively respond to
your customer service requests and support needs.
• To process transactions, such as purchases and subscriptions.
• To use and disclose your credit, debit or payment card or other financial information only
to process payments and prevent fraud.
• To administer a contest, promotion, survey, or other site feature.
• To develop new products or services and to enhance current products and services.
• To send periodic emails about Services updates, your orders, or your subscription.
• To protect the security or integrity of our Services and our business, such as by protecting
against and preventing fraud, unauthorized transactions, claims, and other liabilities.
We may use your information for the following commercial purposes:
• To send you marketing and promotional emails.
• To target prospective customers with our services (such targeting is only performed with
your permission where your consent is required by applicable law).
We may also use information you provide to us for other purposes as disclosed at the time
you provide your personal information or otherwise with your consent.
WHEN/WITH WHOM DO WE SHARE PERSONAL INFORMATION
We use voluntarily provided personal information to respond to your inquiries and provide
you with the services you have requested, amongst other uses as further described below.
We do not sell or rent your personal information to third party data vendors or marketing
companies. As you might expect, we disclose your information when required by law.
Aailiates.
In addition to those third parties set forth above, we may share your information, including
personal information, within our family of companies. Those companies will use such
information in generally the same manner as we do under this privacy statement which
includes sending you information about their products, services, or initiatives that may be
of interest to you.
Legally Compelled Disclosures.
We may disclose your information, including personal information, to government
authorities, and to other third parties when compelled to do so by such government
authorities, or at our discretion or otherwise as required or permitted by law, including but
not limited to responding to court orders and subpoenas.
To Prevent Harm.
We may disclose your information, including personal information, when we have reason to
believe that someone is causing injury to or interference with our rights or property, other
users of the online and mobile resources, or anyone else that could be harmed by such
activities.
Business Transfer.
If we or any of our aailiates, or substantially all its or their assets, are acquired by one or
more third parties as a result of an acquisition, merger, sale, reorganization, consolidation,
or liquidation, personal information may be one of the transferred assets.
Vendors and Business Partners.
We may share your information, including personal information, with our vendors and other
third parties with whom we have a contractual relationship. We may also share your
information, including personal information, with vendors who provide third party software
services that you have chosen to assist you. We do our best to disclose only the
information each of those parties need.
We have adopted standards for those vendors and business partners who receive personal
information from us. We attempt to bind such vendors and business partners to those
standards via written contracts. We further attempt to contractually restrict what our
vendors and business partners can do with the personal information we provide to them
such that it is used only to the extent necessary to carry out the business purpose for which
it was provided; is not disclosed to anyone else without our consent or under our
instruction; remains, as between us and the applicable vendor or business partner, our
property; and is not transferred out of the United States without our consent.
Please note, however, that we cannot guarantee that all our vendors and business partners
will agree to these contractual requirements; nor can we ensure that, even when they do
agree, they will always fully comply.
EMAIL COMMUNICATIONS, NEWSLETTERS, AND MARKETING
We may use Your Personal Data to contact You with newsletters, marketing or promotional
materials and other information that may be of interest to You. You may opt-out of receiving
any, or all, of these communications from Us by following the unsubscribe link or
instructions provided in any email We send or by contacting Us.
PAYMENTS
We may provide paid products and/or services within the Service. In that case, we may use
third-party services for payment processing (e.g. payment processors).
We will not store or collect Your payment card details. That information is provided directly
to Our third-party payment processors whose use of Your personal information is governed
by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS
as managed by the PCI Security Standards Council, which is a joint eaort of brands like
Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the
secure handling of payment information.
YOUR RIGHTS AND OPTIONS
You may have to provide personal information to enjoy most of the features of our online
and mobile resources. Moreover, you can opt out of certain activities like newsletters and
announcements. Residents of California and EU data subjects whose personal information
was obtained while they were in California or a GDPR Jurisdiction, respectively, have
certain additional rights.
When you access your account on the Services, you have the option to change certain
information about yourself, such as your billing or shipping address, and telephone
number.
Emails. If you consented to receive direct marketing from FIRELITE SOLUTIONS I, LLC, we
provide you with the opportunity to opt out of our marketing communications or change
your preferences by following a link in the footer of all non-transactional email messages
from us or by emailing us at
. Some communications
from us are considered transactional or service communications (for example, account
notifications and billing information). To ensure you have accurate information about your
account and purchases, you do not have the option to unsubscribe from these messages.
GDPR Jurisdictions means the countries composed of the European Economic Area
(including Iceland, Lichtenstein, and Norway) and the following countries: Austria,
Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France,
Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, the
Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, and Sweden.
Furthermore, Andorra, Argentina, Canada (only commercial organizations), Faroe Islands,
Guernsey, Israel, Isle of Man, Jersey, New Zealand, Switzerland, Uruguay and Japan have
received an “adequacy decision” from the European Commission, adheres to the material
terms of the GDPR. Switzerland also has its own data protection via its Federal Act of Data
Protection (“DPA”).
GDPR no longer has jurisdiction over the United Kingdom. Since the United Kingdom (“UK”)
has now formally left the European Union, it is no longer regulated domestically by the
material terms of the GDPR. The United Kingdom General Data Protection Regulation (“UK-
GDPR”) is the UK's data privacy law that governs the processing of personal data
domestically.
If we are using personal information you provided to us in order to enable us to send you
materials, such as newsletters or product alerts via text or email, and you decide you don’t
want to receive such materials, you may opt out by following the opt-out instructions in the
email or other communication (e.g., by responding to the text with “STOP”), or by
contacting us using the contact information below. When we receive your request, we will
take reasonable steps to remove your name from our distribution lists. You need to
understand it may take a period to remove your name from our lists after your request and
due to such latency, you may still receive materials for a period after you opt out. In
addition to opting out, you have the ability to access, amend, and delete your personal
information by contacting us using the contact information below.
Some browsers have a “do not track” feature that lets you tell websites that you do not
want to have your online activities tracked. Currently, we do not specifically respond to
browser “do not track” signals.
CHILDREN’S PRIVACY
Federal law imposes special restrictions and obligations on commercial website operators
who direct their operations toward, and collect and use information from, children under
the age of 13. We take those age-related requirements very seriously, and consistent with it
do not intend for our online and mobile resources to be used by children under the age of
18. If we become aware that anyone under the age of 18 has submitted personal
information to our online and mobile resources, we will delete that information and will not
use it for any purpose whatsoever. If you believe that someone under the age of 18 has
submitted personal information to our online and mobile resources, please contact us at
. We encourage parents and legal guardians to
talk with their children about the potential risks of providing personal information over the
Internet.
HOW WE PROTECT COLLECTED PERSONAL INFORMATION
We will take all reasonable security precautions to protect your personal information
provided to our online and mobile resources. We have adopted a security program that
includes technical, organizational, administrative, and other security measures designed
to protect, in a manner consistent with accepted industry standards and applicable law,
against anticipated or actual threats to the security of personal information (the “Security
Program”). We cannot, however, guarantee that your information, whether during
transmission or while stored on our systems or otherwise in our care, will be free from
unauthorized access or that loss, misuse, destruction, or alteration will not occur. Except
for our duty to maintain the Security Program under applicable law, we disclaim any other
liability for any such theft or loss of, unauthorized access or damage to, or interception of
any data or communications including personal information. We have every reason to
believe our Security Program is reasonable and appropriate for our business and the nature
of foreseeable risks to the personal information we collect. We further periodically review
and update our Security Program, including as required by applicable law.
Nonetheless, as part of our Security Program, we have specific incident response and
management procedures that are activated whenever we become aware that your personal
information was likely to have been compromised. We further require, as part of our vendor
and business partner oversight procedures, that such parties notify us immediately if they
have any reason to believe that an incident adversely aaecting personal information, we
provided to them has occurred.
THE CALIFORNIA CONSUMER PRIVACY ACT
When we collect personal information from California residents, we become subject to,
and those residents have rights under, the California Consumer Privacy Act or “CCPA”. This
section of our statement is used to allow us to fulfill our CCPA obligations and explain your
CCPA rights. For purposes of this section, the words “you” and “your” mean only such
California residents.
What did we collect from California Residents?
We collect the following categories of personal information: identifiers such as name,
address, IP address, and other similar identifiers; personal information described in
subdivision (e) of Section 1798.80 (California customer records statute) such as a name,
address, telephone number, credit card number; commercial information such as
products or services purchased; internet/electronic activity such as browsing history and
search history; geolocation data including geographic coordinates/physical location; and
audio, video, electronic or other similar information. We may disclose this information for
one or more business purposes permitted by the CCPA. We do not sell, and within the last
12 months have not sold, personal information to third parties.
Rights of California Residents
If you are a California resident, you have the right to request the following:
• Access: Up to two times per year, you can request that we disclose to you (1) the
categories and specific pieces of personal information that we have collected from you; (2)
the sources of that personal information; (3) the business or commercial purpose for that
collection; (4) the categories of personal information we have disclosed for a commercial
purpose; and (5) the categories of third parties with whom we have shared your personal
information.
• Deletion: You may also request that we delete any personal information that we have
collected from or about you. There may be instances where we will not be able to fully
comply with your request, such as if we need the personal information to complete a
transaction for you, to detect and protect against fraudulent and illegal activity, to exercise
our rights, for our internal purposes, or to comply with a legal obligation.
More information can be found here. It’s important to us that you know that if you exercise
these rights, we will not “discriminate” against you by treating you diaerently from other
California residents who use our sites and mobile resources or purchase our services but
did not exercise their rights. To exercise your rights under California law, just contact us at
. We may ask you to fill out a request form. The CCPA
only allows us to act on your request if we can verify your identity or your authority to make
the request so you will also need to follow our instructions for identity verification.
If you make a verifiable request per the above, we will confirm our receipt and respond in
the time frames prescribed by the CCPA.
VIRGINIA RESIDENTS
If you are a Virginia resident, you may take advantage of certain privacy rights pursuant to
Virginia Code 59.1-577. For example, you may request to access, correct, or delete your
personal information. Because “selling” personal information and engaging in “targeted
advertising” as these terms are defined in Virginia law, you may also exercise your right to
opt-out of such sales or targeted advertising. You have the right to appeal a denial of your
privacy rights. To take advantage of either of your rights under Virginia law, or to submit an
appeal to a denial of these rights, please contact us at (
).
We may ask you to fill out a request form. We can only act on your request if we can verify
your identity or your authority to make the request so you will also need to follow our
instructions for identity verification. If you make a verifiable request per the above, we will
confirm our receipt and respond in the time frames prescribed by Virginia law.
THE EU GENERAL DATA PROTECTION REGULATION
We do collect or otherwise obtain personal information from data subjects located in the
GDPR Jurisdictions. We fulfill our GDPR obligations with respect to our customers (and
their own end-clients), and our vendors and business partners through a series of separate
notices, contracts or other terms provided to them at the time, and in the manner and form,
GDPR and local law within each GDPR Jurisdiction requires.
We describe, in the immediately following section of this statement, how we comply with
the GDPR for personal information collected from visitors to and users of our online and
mobile resources while they were in a GDPR Jurisdiction. Thus, for purposes of that
section, the words “you” and “your” mean only such GDPR Jurisdiction-based visitors and
users.
What do we collect from you in the GDPR Jurisdictions and how do we use it?
We collect from you the categories of personal information already described. The lawful
basis on which we rely for such collection, later use and disclosure, is what the GDPR
refers to as legitimate interest. As stated elsewhere in this statement, we do not sell any of
your personal information to third parties nor do we use it for automated decision making.
Cross-border Data Transfers and Third-Party Processors
If we transfer personal information from the GDPR Jurisdictions to a location that has not
been deemed by the European Commission to have adequate privacy protections, we do
so in the manner the GDPR permits.
Rights of Data Subjects in the GDPR Jurisdictions
While we attempt to allow all visitors and users of our online and mobile resources to
exercise a degree of control over their personal information, under the GDPR we have a
legal obligation to do so for you. More specifically, with respect to personal information
collected from you while you were in a GDPR Jurisdiction, you have these rights:
transparency, access, correction and deletion, portability, who, what, why and where, and
restriction/objection (for more information click here).
If you would like to exercise any of these rights, please contact
(
). Your ability to exercise these rights is subject to
certain conditions and exemptions that you can read about in Articles 12 through 23 of the
GDPR. Among those conditions is our right to decline part or all a request if we cannot
satisfy our reasonable doubts and concerns about your identity in a manner that helps us
minimize the risk that unauthorized persons might use a GDPR right to access your
personal information. We will respond to all requests without undue delay, and in
accordance with the time frames, if any, prescribed by the GDPR. If you are not satisfied
with how we use your personal information or respond to your requests, you have the right
to complain to your data protection regulator. Contact information for the EU data
protection regulators can be found here.
AGENT AUTHORIZATION
You may authorize someone to make a privacy rights request on your behalf (an authorized
agent). Authorized agents need to demonstrate that you’ve authorized them to act on your
behalf or must demonstrate they have power of attorney pursuant to applicable probate
law. FIRELITE SOLUTIONS I, LLC retains the right to request confirmation directly from you
confirming that the agent is authorized to make such a request, or to request additional
information to confirm the agent’s identity. An authorized agent is prohibited from using a
consumer’s personal information, or any information collected from or about the
consumer, for any purpose other than to fulfill the consumer’s requests, for verification, or
for fraud prevention.
RIGHTS OF DATA SUBJECTS IN OTHER JURISDICTIONS
In other jurisdictions, with similar data privacy regulations, we may collect from you the
categories of personal information already described. We collect and manage (including
disclose) such data in compliance with applicable local law(s). As noted, we do not sell any
of your personal information to third parties nor do we use it for automated decision
making.
CHANGES TO THIS PRIVACY STATEMENT
This privacy statement was drafted on November 4, 2024, and is eaective as of this date.
The English language version of this privacy statement is the controlling version regardless
of any translation you may attempt.
We reserve the right to change or update this statement from time to time. Please check
our online and mobile resources periodically for such changes since all information
collected is subject to the statement in place at that time.
CONTACTING US
If you have questions about our privacy statement or privacy practices, please contact us
at:
Attention Legal Department
(FIRELITE SOLUTIONS I, LLC)
16415 Josephine Street
Omaha, NE 68136
Copyright 2024 – FIRELITE SOLUTIONS I, LLC- All Rights Reserved